Your project may be the most effectively planned and managed, but if it doesn’t deliver a high quality product that meets the needs of the customer, you haven’t succeeded. Learn how to develop a quality management plan. Using the Goal publication, explore process mapping, building a Pareto Chart, fishbone analysis, statistical process control and a whole range of other tools and how to apply them for quality assurance and control.

Course Benefit

• Measure and demonstrate the quality of project deliverables
• Ensure that projects meet specific organizational, industry and governmental standards
• Apply quality management techniques to “real world” project management situations
• Reduce costs of rework and increase the likelihood of customer satisfaction
• Improve productivity by reducing missed milestones caused by poor quality
• Minimize quality problems to enhance project cost performance
• Reduce the likelihood of project failure
• Improve quality management processes for future projects

Who Should Attend?

• Project and program managers, PMO managers, business analysts in a project team, individuals and managers who want to understand the project quality process and tools and senior managers.

What You Will Learn

• Quality management: defining quality in a project
• Project management processes and common quality methods and tools
• Determining quality objectives, standards and levels
• Gaining stakeholder input and guidance on quality policies and targets
• Developing project quality policies: setting a project quality baseline
• Determining cost/benefits of quality management methods
• Calibrating measurements for accuracy and testing them for consistency
• Conducting quality control and monitoring results
• Performing corrective actions

Related Topics:
BP-811»Managing Enterprise-wide Project
BP-812»Best Practices for the Multi-Project Manager
BP-810»Project Portfolio Management
BP-803»Project Risk Management

Informasi & Registrasi:

• Untuk keterangan selengkapnya (termasuk biaya dan jadwal pelaksanaan) silahkan dilihat di <Project Quality Management> atau BePRO-seminar809.Pdf.
• Untuk pendaftaran silahkan download Registration Information dan kirim kembali via email atau fax setelah diisi dengan lengkap.
• Anda juga dapat menghubungi langsung penyelenggaranya melalui Tel: 021-5228081, 021-3239-3959 Fax: 021-5207195 atau Email: beproseminars<at>gmail.com